Welcome to Hello Recruiter's Trust Center. Hello Recruiter automates hiring end to end, from resume screening to AI-led interviews and assessments, while hiring teams review the evidence and make every decision. Because the Hello Recruiter Platform handles candidate and employer data, security, privacy and responsible AI are built into how we design, build and operate it.
Highlights
- SOC 2 Type 1 attestation by Prescient Assurance, covering all Trust Services Criteria; SOC 2 Type 2 observation period underway
- Independent AI bias audit by Idiro covering NYC Local Law 144 plus California, Colorado and Illinois requirements
- Hosted on Microsoft Azure in the United States (East US 2, with backups in Central US); data encrypted in transit and at rest
- Human in the loop by design: every AI score is evidence-backed, and hiring decisions stay with people. We do not analyze tone, emotion, facial expressions or voice characteristics
- Identifiable candidate data is never used to train AI models
Use this Trust Center to review our security posture and request access to our SOC 2 report and security policies. Security questions: security@hellorecruiter.ai. Privacy and legal: legal@hellorecruiter.ai.
Subprocessors
Trust Center Updates
Independent AI bias audit (NYC Local Law 144) completed
Idiro, an independent auditor, has completed a bias audit of Hello Recruiter's AI evaluation used for resume screening and interview scoring, as required by New York City Local Law 144 for automated employment decision tools.
Idiro's combined report also assesses Hello Recruiter against AI-in-employment requirements in California, Colorado and Illinois. The audit used Idiro's synthetic candidate dataset rather than customer data.
Employers hiring for NYC roles can rely on this audit to meet their LL144 obligations. The public bias audit summary is available in the Compliance section of this Trust Center, and the full report is available on request under NDA.
SOC 2 Type 1 attestation completed
Hello Recruiter has completed its SOC 2 Type 1 examination, performed by Prescient Assurance, an independent CPA firm. The examination covers the Hello Recruiter Platform against all five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality and Privacy.
Our SOC 2 Type 2 observation period runs from October 15, 2026 to January 15, 2027, with the Type 2 audit scheduled for January 2027.
Customers and prospects can request the SOC 2 Type 1 report through this Trust Center under NDA.